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Hatcel
Developers
2026-10-08API status

API keys

Live or test, read only or read and write

Two choices are made when a key is created in Settings > Developers, and neither can change afterwards. A different answer is a new key.

Live or test

ModePrefixSees and writes
Livehat_live_Real data
Testhat_test_Test data only. See Test data

Read only or read and write

AccessMay
Read onlyRead every object
Read and writeRead every object, and create, change and delete customers and their tags and lists

No key can move money. Payments, refunds, orders and gift card balances are read only, whatever the key. A read only key that writes gets a 403 forbidden.

A key cannot change or clear an email or phone number a customer already has - that is a 409, and the customer changes it in their portal. An empty one can be filled.

One key per integration

Give every system its own key, named after it. Then revoking one stops exactly one thing, and the last-used time on each key says which are still in use. A workspace holds at most 25 keys.

Who a write names

A key acts as its own member of the workspace. A customer it creates is recorded as created by that key.